Legal and Administrative
Terms of Use
This is a DOD interest computer system. All DOD interest computer systems and related equipment are intended for the communication, transmission, processing, and storage of official U.S. Government or other authorized information only.
All DOD interest computer systems are subject to monitoring at all times to ensure proper functioning of equipment and systems including security devices and systems, to prevent unauthorized use and violations of statutes and security regulations, to deter criminal activity, and for other similar purposes. Any user of a DOD interest computer system should be aware that any information placed in the system is subject to monitoring and is not subject to any expectation of privacy.
If monitoring of this or any other DOD interest computer system reveals possible evidence of violation of criminal statutes, this evidence and any other related information, including identification information about the user, may be provided to law enforcement officials. If monitoring of this or any other DOD interest computer systems reveals violations of security regulations or unauthorized use, employees who violate security regulations or make unauthorized use of DOD interest computer systems are subject to appropriate disciplinary action.
Use of this or any other DOD interest computer system constitutes consent to monitoring at all times.
Disclaimer
The appearance of hyperlinks does not constitute endorsement by the U.S. Department of Defense (DOD) of non-U.S. Government sites or the information, products, or services contained therein. Although the U.S. DOD may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Such links are provided consistent with the stated purpose of this website.
COOL contains many links to websites topically related to military training and education or certification and licensure. Except for those links designated as U.S. DOD sites, clicking the links may take you to a non-DOD website. Their inclusion on COOL in no way implies an endorsement of the site.
COOL is for informational purposes only, and does not guarantee licensure or certification.
GI Bill®
GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government website at https://www.benefits.va.gov/gibill.
O*NET
This website utilizes data from O*NET. The O*NET program is the nation's primary source of occupational information. Central to the project is the O*NET database, containing information on hundreds of standardized and occupation-specific descriptors. The database, which is available to the public at no cost, is continually updated by surveying a broad range of workers from each occupation.
Accessibility/Section 508 Statement
The U.S. Department of Defense is committed to making its electronic and information technologies accessible to individuals with disabilities in accordance with Section 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended in 1999. Send feedback or concerns related to the accessibility of this website to: DoDSection508@osd.mil. For more information about Section 508, please visit the Section 508 web site.
Internet Browsers
COOL is optimized for Microsoft Edge, Firefox, and Chrome. If you are having difficulty viewing this site, you may wish to download the most recent browser version. For the best Internet experience, COOL recommends using the most recent browser versions.
You can download the browsers for free using the links below.
Adobe Acrobat
COOL includes links to Adobe Portable Document Format (PDF) documents. You need to have Adobe Acrobat to view and print PDF documents. Adobe Acrobat is free, and you can download the latest version using the link below. Adobe also offers a Make Assessible plug-in for Acrobat, which can be used to make PDF documents readable using screen readers.
Diversity, Equity and Inclusion, and Anti-Extremism
"The Department of Defense places the highest importance on treating all personnel with dignity and respect, in an inclusive environment, free from impermissible discrimination, harassment, and hate." — Office of the Secretary of Defense
Reference: Leadership Stand-Down to Address Extremism in the Force
Diversity, Equity and Inclusion
"The changing face of the Nation demands that we change. As the demographic make-up of the American population continues to evolve, it is imperative that the Department of Defense focus its efforts on emerging talent to ensure that we successfully attract, recruit, develop and retain a highly-skilled Total-Force capability of meeting current and future mission requirements." – Office for Diversity, Equity, and Inclusion
Reference: Office for Diversity, Equity and Inclusion
Anti-Extremism
"The DOD has a compelling interest in preventing the advent and spread of hate groups and activities within the Department; in guarding against illegal discrimination; in fostering a military that is politically-neutral and disciplined; and in recruiting and sustaining an all-volunteer force of sufficient strength and quality to provide for the Nation’s security and to sustain that security over time." – Office of the Secretary of Defense
Reference: Leadership Stand-Down to Address Extremism in the Force
Privacy Policy
- DOD Civilian Credentialing Opportunities On-Line (COOL) is provided as a public service by the U.S. Department of Defense.
- Information presented on this service not identified as protected by copyright is considered public information and may be distributed or copied. Use of appropriate byline, photo, and image credits is requested.
- For site management, information is collected for statistical purposes. Please refer to the section below for a description of the information collected and for opt-out instructions. This U.S. Government computer system uses software programs to create summary statistics, which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
- For site security purposes and to ensure that this service remains available to all users, software programs are employed to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
- Except for authorized law enforcement investigations and national security purposes, no other attempts are made to identify individual users or their usage habits beyond DOD websites. Raw data logs are used for no other purposes and are scheduled for regular destruction in accordance with National Archives and Records Administration Guidelines. All data collection activities are in strict accordance with DOD Directive 5240.01.
- Web measurement and customization technologies (WMCT) may be used on this site to remember your online interactions, to conduct measurement and analysis of usage, or to customize your experience. The Department of Defense does not use the information associated with WMCT to track individual user activity on the Internet outside of Defense Department websites, nor does it share the data obtained through such technologies, without your explicit consent, with other departments or agencies. The Department of Defense does not keep a database of information obtained from the use of WMCT.
- Unauthorized attempts to upload information or change information on this site are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1987 and the National Information Infrastructure Protection Act (18 U.S.C. § 1030).
Information Collected by DOD Civilian COOL
DOD Civilian COOL uses Google Analytics, provided by Google, Inc., to collect information about website usage. No information is collected that could be used to personally identify you or any individual site user. The use of services like Google Analytics is specifically authorized by the Department of Defense within the parameters of its usage guidelines, updated in 2012.
Google Analytics uses “cookies”—text files placed on your computer—to help analyze how users use this site. The information generated by the cookie about use of the website will be transmitted to and stored by Google on servers in the United States. Google compiles this data on site usage and uses it to create summary reports of website activity. Among the items that Google Analytics tracks, DOD Civilian COOL looks at:
- Number of visitors to the site
- Types of browsers, operating systems and devices used to access the site
- Most popular pages
- Click trails through the site at large (the path a user took through the site)
- Search terms that lead users to DOD Civilian COOL
DOD Civilian COOL site administrators and managers access these data and reports, which they use it to make decisions on existing site functionality, to assess popular pages and features, to inform future design enhancements, and to make the site more user-friendly for the long term.
Opt-Out Instructions
No information is collected that could be used to personally identify any individual website visitors. However, if at any time you would like to opt-out of Google Analytics tracking, you can do so by clicking the link below and following the instructions for your browser:
Google Analytics Opt-Out Instructions and Browser Add-On
Be aware that opting out in this manner will remove you from being tracked by Google Analytics anywhere you go on the web.
Thank you for using COOL!
Privacy Advisory
We will not obtain personally identifying information about you when you visit our site unless you choose to provide such information to us. If you choose to contact the Public Affairs Officer, send email to the site webmaster or submit an online feedback form, any contact information that you provide will be solely used to respond to your request and will not be stored for other purposes.
A Note About Images
The images seen throughout DOD Civilian COOL were obtained from the Defense Visual Information Distribution Service (DVIDS) website https://www.dvidshub.net/. Each image has an associated Visual Information Record Identification Number (VIRIN). Many of the images on this site, such as the images on the summary pages, are included via CSS, as opposed to being included with an image link on the page. In those cases the VIRIN may not be readily viewable in the image/page properties. Where single images are used, the VIRIN has been included in the image file name. For the image collages at the top of many pages, the VIRINs for the images in the collage are included in the image metadata.
VIRINs uniquely identify every image shot by military photographers by using four pieces of information:
- the date the image was shot
- the Service of the photographer
- an identification of the photographer
- a sequence number
For more information on VIRINs, please see:
https://www.dimoc.mil/Submit-DoD-VI/Digital-VI-Toolkit-read-first/Create-a-VIRIN/